Agile is often thought of as simply a way to implement technology inside an organisation. In fact, it's an entire culture change and shift in ways of working across all departments.
– Mark Lewis; Director; Product & Service Design; Palladium
Now, more than ever, leaders are recognising culture as a financial driver of the organisation and an key enabler of innovation. Stepping outside of the cultural norm can understandably present a challenge based on the size of the shift – and in order to implement a change on any scale, it is important for leaders or change agents to first truly understand the current state in order to anticipate potential resistance.